Most people have a variety of apps on their mobile phones. If you live, work or visit Newport Beach there is one more app you might want to download.
The city of Newport Beach launched its 'myNB' mobile application on Thursday. The myNB app has many features including the option to submit a service request, review other service requests, access the city's calendar of events, find contact information for city council members, read the city's Twitter account and pay bills including parking tickets.
Newport Beach Mayor Keith Curry said the myNB app provides community members with a fast, convenient way to get in touch with the city.
“Not only can they report a problem, like a pot hole, but the new application allows them to share and view comments between themselves, city staff and other my NB users, and to track the resolution of issues reported – all from their mobile devices,” Curry said.
Along with providing community members with a new communication tool, city officials said myNB will also help improve the efficiency of city staff responding to service requests.
The myNB app can be downloaded through the Apple and Google app stores.
- Users can submit a service request including location and a photo via an iPhone, Blackberry, Android and Windows mobile phone or via the website. Users can also submit requests using any mobile phone that has internet access and SMS text messaging. Issues can be reported in over 16 languages, including Spanish.
- City staff will receive the request and work on a solution as quick as possible. The person who submitted a service request can also receive status updates from city staff.
- Users are able to add comments to further describe the issue they or a fellow citizen reported.